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    Server Maintenance

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    Laurelin
    Adminette
    Adminette

    Female Posts : 99
    Join date : 2009-08-07
    Age : 28
    Location : Aalst, Belgium

    Server Maintenance

    Post by Laurelin on Mon Nov 16, 2009 9:01 am

    I will try to keep this updated

    Next Server Maintenance:
    Wed 2, December 2009 - 11:00 am GMT


    Last edited by Laurelin on Tue Dec 01, 2009 1:47 pm; edited 2 times in total


    _________________
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    Nicsun
    Daeva

    Male Posts : 35
    Join date : 2009-08-16
    Age : 30
    Location : Aalst, Belgium

    Re: Server Maintenance

    Post by Nicsun on Mon Nov 16, 2009 9:03 am

    and everytime they do it during my free time on wednesday
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    Star
    Daeva

    Posts : 54
    Join date : 2009-09-03

    Re: Server Maintenance

    Post by Star on Tue Nov 17, 2009 5:51 am

    I agree with Nic. Server Maintenance in the middle of the day is absolutely stupid. I thought they'd have learnt after the rant everyone threw on their website the last 3 times. Horrible customer service.
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    Stews
    Daeva

    Female Posts : 50
    Join date : 2009-08-09
    Location : England

    Re: Server Maintenance

    Post by Stews on Fri Nov 20, 2009 3:41 am

    Suits me I was at work Shocked
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    Star
    Daeva

    Posts : 54
    Join date : 2009-09-03

    Re: Server Maintenance

    Post by Star on Sat Nov 21, 2009 2:20 am

    We strive to give Aion
    players the best service possible while updating the game with new
    features. Last Wednesday, the patching process for the long-awaited
    patch 1.5.1, which delivered exciting new features and performance
    upgrades during fortress sieges and other intense activities, took much
    longer on the EU servers than we anticipated. By our standards, our EU Aion players were unable to play the game for too long. Therefore, our players with an active European account for Aion will be granted one day of free game time.


    Patching
    servers is not a simple task and things can go wrong - which they did.
    We put all our resources together to fix the problem as soon we could.
    We apologize to our players in Europe.
    We know that you wanted to spend an evening in Atreia and missed out on
    that opportunity. We see it only fitting to let you enjoy an evening
    for free.


    We
    began processing the day of compensation on November 20, 2009. However,
    it can take up to five days until the day of compensation shows up in
    your account details.


    Thank you for your understanding. Have a great time playing Aion Patch.

    -The Aion Community Team

    Also, the best suggestion on aion forums yet:
    http://uk.aiononline.com/forums/suggestion/view?articleID=3749&&category=101&notice_category=101
    =P

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    Re: Server Maintenance

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